Resume
Summary
Manoj Khatiwada
Analytically-minded full-stack developer and business analyst with a strong foundation in data-driven solutions, data visualization, and project management. Skilled in designing and automating web features to enhance user experiences, optimize operational efficiency, and support strategic objectives. Experienced in developing software that balances user satisfaction, marketing needs, and security standards by incorporating feedback and minimizing failure points. Demonstrated leadership in mentoring student leaders and fostering a safe, supportive on-campus environment through successful programming and cross-functional collaboration..
Education
Master of Science in Information Systems & Business Analytics, Park University
2023 - 2025
Park University, Parkville, MO
Relevant Courses: Web & Marketing Analytics, Data Analytics for Business Analytics, System Analysis and Design, Survey of Predictive Analytical Techniques, Applied Data Mining Analysis of Big Data, Data Visualization.
Bachelor of Science in Business Administration Management
2018 - 2022
Park University, Parkville, MO
- Minor, Human Resources Management
- Certificate in Project Management
- Certificate in Entrepreneurship
Professional Experience
Web Application Developer II
Jan. 2024 - Present
UGA Finance, Kansas City, MO
- Developed and maintained web applications using modern frameworks and technologies.
- Collaborated with cross-functional teams to define, design, and ship new features.
- Ensured the performance, quality, and responsiveness of applications.
- Identified and corrected bottlenecks and fixed bugs.
- Helped maintain code quality, organization, and automation.
- Participated in code reviews and provided constructive feedback to peers.
- Stayed up-to-date with emerging trends and technologies in web development.
Web Application Developer I
May 2022 - Dec. 2024
UGA Finance, Kansas City, MO
- Designed features for high traffic web app with 450,000 monthly visits.
- Revamped consumer payment portal to accommodate various payment plans aiming to boost revenue.
- Connected RESTful API with vendors to pull credit reports, identification and sign contracts for the credit application for a fin-tech offering consumer-friendly financing options.
- Built features such as email/phone verification, email payment receipts, resolving consumer fraud verification.
- Optimized background search from a 20-minute manual process to a swift 50 seconds operation.
- Built API and user-interface to support product/services return and refunds.
- Conducted peer code reviews to maintain coding standards and high-quality code across various devices.
Residence Hall Coordinator
June 2023 - July 2024
Office of Residence Life, Park University, Parkville, MO
- Pioneered strategic initiatives in residential life, shaping impactful onboarding and RA training programs.
- Oversaw a team of 14 Residence Assistants(RAs), 12 front desk assistants, and provided guidance to the Hall Council.
- Managed safety protocols and emergency response during on-call rotations for 2 dorms housing 400 students.
- Orchestrated the execution of move-in day and move out days.
- Managed the budget for the Residence Life department ranging from $10,000 - $15,000.
- Developed and implemented a comprehensive residential life reporting model to create efficient and transparent reporting mechanism.
- Lead in the design, development, and implementation of the extra-curricular and co-curricular events in the residence halls.
Associate Business Analyst
May 2022 - May 2023
UGA Finance, Kansas City, MO
- Automated SMS/Call campaigns for a call center with 50+ agents and engineered speech analysis pipelines.
- Streamlined call routing process for inbound/outbound phone calls for newly established offshore call center.
- Documented credit origination process using flowcharts, business process diagram, and swimlane diagrams.
- Performed detailed unit testing, documented test cases for comprehensive system validation.
Office Support Specialist
June 2022 - December 2022
Office of Residence Life, Office of the Registrar, Parkville, MO
- Managed student records updates, transcripts processing in CX, P8 and Salesforce.
- Handled the preparation and mailing of 1000+ transcripts, diplomas, and certificates for graduates.
Awards
20th Annual Gala AACC Scholarship Recipient
May 2024
The Asian American Chamber of Commerce of Kansas City, Kansas City
This award recognizes the academic achievements from students in Kansas City metropolitan area. Details
International Student Ambassador
May 2023
Park University
Represented Park University to prospective international students in the college admission process. Details
Louisa Davidson Hinde / Carolyn Hinde Zarkaryan Memorial Award
April 2022
Park University, Parkville, MO
This award is given to students, faculty, staff, and/or alumni who best represent the spirit of Park University by promoting in others that quality of excellence that has always been associated with a Park education. Details
Outstanding Class Member Award - Non-Graduating Senior
April 2021
Park University, Parkville, MO
This award honors two Parkville Campus Non-Graduating Seniors who best represent their class in service to and participation in Park University. Details
References
For Manoj, the dedication and hard work from day one helped us to have a smooth transition from summer into the busy Fall move-in season. Within Residential Life, Manoj is directly responsible for the supervision of 7 Resident Assistants (RAs) and indirectly responsible for the co-supervision another 6 RAs. Additionally, he has taken on rebuilding of the Residence Hall Council and serves as the advisor for those 6 student leaders. Manoj has been able to lead by coming along-side the RAs and student staff that he works with, which has contributed to the servant leader mindset within our area.
Tonya Robbins
Director of Residence Life, Park University
In 2014, Manoj interned at a radio station in Nepal during my tenure as station manager. Throughout his internship, he consistently demonstrated remarkable creativity alongside a strong work ethic characterized by responsibility and maturity. Manoj impressed me as a confident and articulate individual, showcasing not only his ability to communicate effectively but also his quick grasp of new concepts. His demonstrated potential marks him as a promising candidate for future success in his professional endeavors. I extend my best wishes to him for all his future pursuits.
CN Gautam
Station Manager, Radio Purvodaya
About
Aspiring System Analyst
- City: Kansas City, MO
Projects
Crops in Missouri Over Years
Explores the crops that have increased and decreased production in the state of Missouri over Years
Enrollment Data in Washington
Enrollments Statics in the state and private educational institutions in the state of Washington
